Refund policy

Return and refund policy — Magnolia Coffee and Tea

We want you to be happy with your order. If something arrives damaged, incorrect, or missing, contact us at magnoliacoffeeandtea@gmail.com within 7 days of delivery. Include your order number and a photo if the item is damaged so we can review the issue and arrange an appropriate resolution.

For other returns, contact us within 7 days of delivery before sending anything back. Items must be in their original, unopened condition. Opened coffee, tea, and other food products are not eligible for return. Once we approve a return, we’ll send you instructions. We’ll pay for return shipping. Original shipping charges are non-refundable.

Cancel your orders with 15 minutes of ordering to get your refund.

If a refund is approved, we’ll issue it to your original payment method. The time it takes to appear depends on your payment provider. This policy does not limit any rights you have under applicable law.